The website is governed and squarely covered by the following terms and conditions:
1. Placing Order:
The customer can provide his/her information and can place his/her order directly through the website.
2. Pricing:
The pricing and the discounts (if any) including any offers and schemes for which the products will be sold will be fixed only by the “Star himalaya”.
3. Modes of Payment:
The “Customer” can easily make the payment(s) for the products purchased to the “Star himalaya” by way of online payment methods i.e. Net-Banking, RTGS/NEFT, Debit Card and Credit Card or can opt for Cash on Delivery (CoD) service.
Further the “Customer” can also make payments to the “Star himalaya” by visiting a Third Party Payment Gateway, although the same attracts administrative and handling charges which varies between 1 % and 3 % upon the total amount of transaction and the same shall be directly and personally borne by the “Customer”.
4. Processing Fees & Charges:
There exists no administrative and/or processing fees and/or charges and/or any kind of hidden fee(s) and charge(s).
Different product dispatched.
In case of a return or replacement the “Customers” is bound to immediately notify the team of “Star himalaya” i.e. within One(1) days of the receipt of the product.
The product which is to be returned or replaced by the “Customers” has to be returned back to the “Star himalaya” with the original bill and packaging along with the complete and entire contents of the shipment.
Used products will neither be returned nor be replaced.
Before making returns or replacements the team of “Star himalaya” will conduct a verification process and the “Customers” is obliged to participate in the same.
The final decision to return or replace the product rests with the “Star himalaya” and the same will be binding upon the “Customers” also.
7. Coverage of Risk:
The “Customer” is duty bound to discuss and explain in detail his/her
Personal Information
Previous Medical History
Present Ailments, Diseases & Problems
Allergies (if any)
before placing the order.
Further, at no point of time the “Star himalaya” can ever be held responsible for the incorrect, incomplete and non disclosure of the above mentioned information by the “Customer” or its consequences respectively.
8. Arbitration & Jurisdiction Clause:
All the disputes or issues (if any) will be referred for Arbitration.
The sole Arbitrator will be appointed by the “Star himalaya”.
The place of Arbitration will be Vidisha (MP) only and its award will be binding upon both the “Star himalaya” and the “Customer” respectively.
The “Star himalaya” and the “Customer” agree to abide by and follow the Arbitration & Conciliation Act, 1996 and the amendment thereafter in its entirety.
The “Star Himalaya” and the “Customer” and the transaction(s) between them is/are solely governed by the laws made by the Government of only.Madhya Pradesh
In case of arising of any dispute(s) the “Star himalaya” and the “Customer” voluntarily and unconditionally agree and submit themselves to the jurisdiction of the Courts in vidisha(MP).
Having said that and taking into consideration the development and the misuse of the web space the possibilities of unauthorized access and data leak cannot be completely ruled out.


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